T E R M S   &   C O N D I T I O N S

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Yeesan Loh website and web store are offered to all users upon acceptance of all Terms of Service and policies stated herein and elsewhere throughout this website.  By accessing and/or ordering from the Sondra Studio website, the consumer agrees to these terms and conditions.  If the consumer does not agree, we reserve the right to refuse service.  All deliveries, services, and information provided shall be performed according to Yeesan Loh terms and conditions.  No provisions which conflict or deviate from our terms and conditions will be recognized or honored.



Purchases made on this website are for the personal or gift use of the purchaser only.  Re-sale, commercial purposes, or any other commercial benefit is prohibited.  Please contact us directly for wholesale inquiries.

We reserve the right not to accept the consumer's order if we are unable to obtain authorization for payment.  We also reserve the right to refuse to process a transaction for any reason or refuses ervice to anyone at any time at our sole discretion.  We strive to keep consumer orders as well as payments as secure as we can, however, in the case of third party unauthorized access to any customer data, we will not be held responsible for any loss on the consumer's side.

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Paper items, as we know, are delicate.  We do our best to package them as such that they reach you in perfect condition, but we are not responsible for any damages caused by shipping. If you are not completely satisfied with your purchase or should there be any defects in the item, please contact us directly at yeesanloh@icloud.com

We do not accept returns or exchanges on custom orders.


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All orders are subject to availability.  Orders may be cancelled within 24 hrs of order being received and no later.



Please note that we have made every effort to render product information and colours accurately.  However, due to the various displays and colour capabilities of computer monitors, the colour and/or representation might not be exactly the same as the actual item.  We cannot be responsible for the colour accuracy of the consumer's monitor.



All prices in the Yeesan Loh online shop are listed in US Dollars.  However, shipping costs are not included in the price, but calculated as an extra charge upon checkout.  All prices are subject to change at any time, but the price at the time of the order or prior to price increase will be honoured.



The consumer agrees that Yeesan Loh shall be held harmless and shall not be liable for any damage, loss, or expense due in full or in part arising out of resulting from using the Yeesan Loh website or purchasing from the Yeesan Loh online store.  In no event shall Yeesan Loh be liable to the consumer for any direct, indirect, incidental or consequential damages arising out of or in any way related to the Yeesan Loh website, online store, or the content found within.  These Terms of Service, in their entirety, shall be governed by the laws of the state of New York.



We respect your privacy.  Under no circumstance will Yeesan Loh share any personal data provided by users to third parties or outside affiliates.